Payment Options and Fees
INCLUDED
Hotel Accommodations
5 Nights Alisa Northridge (or similar)
2 Nights Golden Hill Parker (or similar)
2 Nights Volta Serene (or Similar)
Arrival and departure transfers
Breakfast, Lunch & Dinner Daily
Admission for Tours and Activities as Listed
Professional English Speaking Tour Guide
NOT INCLUDED - OPTIONAL ADD ON
TBOG VISA Service $269
Gratuity - $20 per person per day
- tour guide
- driver
- hotel arrival & departure luggage handling
- tour guides at various locations
- group meals outside of the hotel
Airfare - Inquire with your Travel Expert
Festival Tickets
NOT INCLUDED
Airfare (please let your travel concierge know if you would like to receive pricing.
Travel Insurance
Passport fees, Visa fees, immunization costs, and local departure taxes (when applicable)
Expenditures of a personal nature
All Beverages
Additional sightseeing, activities, and experiences outside of the itinerary
Souvenirs
Gratuities
- bellman for personal requests
- airport porters
- any services requested on own
- hotel food and beverage gratuity
Early check-in or late check-out from hotels
Personal charges: Laundry, phone calls, SIM Cards, Room Service
Anything that is not specified as included.
Itinerary subject to change
All tours and entrance fees are included / All taxes are included
Maximum two travelers per room
All prices are expressed in US dollars.
Prices are dynamic and subject to availability
and subject to fluctuations in currency exchange rates.
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PAYMENT OPTIONS
OPTION 1 - Pay in Full
Pay in full upon completion of registration and save 5% on land package balance.
OPTION 2 - Payment Plan
$500 Deposit at time of registration
Followed by REQUIRED monthly payments due on or before the 15th of every month
FINAL PAYMENT due on or before October 15, 2025
FEES
Late Fees - $40
Registration Reinstatement Fee - $100
Itinerary subject to change
All tours and entrance fees are included / All taxes are included
Maximum 2 travelers per room
All prices are expressed in US dollars.
Prices are dynamic in nature, subject to availability
and subject to fluctuations in currency exchange rates.
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THE BLACK ONYX GROUP TRAVEL (TBOG TRAVEL)
CANCELLATION POLICY
TRAVEL EXPERIENCES ARE NON-REFUNDABLE
Cancellations must be submitted in writing via email.
Cancellation Deadlines and Fees:
Cancellations made more than 60 days before departure may be eligible for a travel credit, provided the traveler is in good standing and all cancellation terms are met..
Cancellations made within 60 days of departure are non-refundable and do not qualify for travel credit.
The following fees are non-refundable and will be retained in the event of cancellation:
Cancellation fees include—but are not limited to—deposits, booking fees, donations, credit card processing fees, late fees, reinstatement fees, and any other specified charges. Additional non-refundable fees may also apply from third-party service providers (e.g., hotels, airlines, and transportation vendors), which may result in the forfeiture of up to 100% of the booking cost.
Automatic Cancellations for Non-Payment
If an account is 91 days past due, the reservation will be automatically canceled for non-payment. No refunds will be issued.
If TBOG Travel incurs additional cancellation-related charges, you agree to indemnify us for those costs.
If TBOG Travel Cancels Your Trip
Should TBOG Travel cancel your trip for any reason unrelated to force majeure (e.g., natural disasters, global health crises), you will receive a travel credit equal to the full amount paid, with no cancellation fees deducted.
Travel Credit Policy
Travel Credits may be used exclusively for designated TBOG Travel “Tour the World” travel experiences.
Travel Credit Validity (Updated April 1, 2025):
Trip Booked In Valid Through
2023 December 31, 2026
2024 December 31, 2027
2025 December 31, 2028
If the cost of your new experience exceeds your travel credit, you will be responsible for the remaining balance. If the new trip costs less than your credit, the unused portion will remain a future credit.
Credits must be applied to a new booking by the expiration date, not merely for travel that occurs by then.
Please note:
Travel credits hold no cash value and may not be redeemed for a refund.
Travel credits may be transferred once, to another traveler with written approval and a $200 transfer fee.
Initiating a chargeback or payment dispute will result in the forfeiture of any travel credits and may prohibit you from booking future travel experiences with TBOG Travel.
TBOG Travel reserves the right to challenge all chargebacks and recover associated legal or administrative costs.
Exceptions to this policy will not be made for medical, personal, or professional reasons. We strongly recommend purchasing travel insurance to protect your investment.
Important Notes
TBOG Travel reserves the right to limit or deny changes to your reservation, subject to availability.
Changes to travel dates, party size, or destination may affect your pricing.
We highly recommend purchasing travel insurance through our preferred partner, Travel Guard (AIG).
By booking with TBOG Travel, you agree to resolve any disputes through binding arbitration and waive the right to participate in a class action.
Policy Updates
This policy is subject to change at any time. Please review this page regularly for the latest updates.
Booking Terms and Conditions
Privacy Policy
April 2025